In alignment with our commitment to transparency and integrity, we want to clearly disclose that product prices and descriptions may vary on the websites of our retail partners.
We encourage you to visit the retailer's site directly for the most current images, products, prices, and descriptions.
It's important to us that you're informed Zeppy may receive compensation for some listings featured on our site.
Additionally, we want to be upfront about our use of affiliate links; our affiliations, including but not limited to the eBay Partner Network, support our mission to provide valuable content and offerings to you.
We are happy to assist you with any questions or concerns you might have before placing the order or after you receive your order. Please kindly contact us via eBay messages and a member of the customer services team will get back to you as soon as possible. Please Note: Our Office Opening Times are: Monday-Friday from 09:00 - 17.00 BST. The office remains closed on the weekend, on Bank Holidays & on UK Public Holidays. On the days the office is closed, we will not be able to answer your queries or dispatch your orders out, Also all orders placed on the weekends will be dispatched within the next 2 working days.
DELIVERY
The orders will be dispatched within 2 working days upon receipt of payment and print details, excluding Orders placed on the weekend, as they shall be dispatched within 2 working days. All mugs are dispatched wrapped in bubble wrap and placed inside a cardboard mug box sealed with another cardboard box marked as Fragile.Please Note, There may be slight delays from the courier service during festive occasions (e.g. Christmas).
RETURNS
As the nature of the personalised products is such that they are made to order, Hence we are unable to accept any returns in case of faulty or damaged goods, Please contact us via eBay messages within 7 days of receiving your order. On normal products, we offer returns, however the returns must be within 14 days of delivery in the exact same condition as they were sent. Please could you kindly message us via eBay messages regarding your return. Please include your eBay user name and a reason of return on a note to the parcel to speed up your refund or exchange process. We will refund delivery costs if the goods are faulty but for all other returns we cannot refund delivery costs.
Disclaimer: Prices and descriptions maybe different on retailers sites, please check the retailers website for the latest images / products / prices and descriptions. Zeppy maybe compensated for some of these listings.
When you click on links to various merchants on this site and make a purchase, this can result in this site earning a commission. Affiliate programs and affiliations include, but are not limited to, the eBay Partner Network.
Wait a moment... we're getting more products!
uk 
fr
de
es
it
us
ca
